Access control deployment
Setup of 40 terminals, pre-opening tests and support during entry peaks.
3,200 scans/hour · Escalation < 5 min
Voir ce casEvent Tech SupportLive coordination
Real-time coordination tool and incident reporting for your event teams
During an event, communication between teams makes all the difference. Peak Events develops and deploys operational tools that allow each department to report incidents in real time and coordinate without friction.
Discuss my needsThe context
During a large-scale event, incidents can arise simultaneously across multiple zones — security, logistics, tech, welcome. Without a centralised tool, information flows poorly and resolution times grow.
What we put in place
- Development of a mobile-accessible incident reporting tool
- Live dashboard for the organiser and zone managers
- Real-time notifications by relevant department
- Incident history for post-event debriefing
- Team training before the event
- Operational support during the run
Result
Zone managers and the organiser had a constant, clear view of ongoing incidents, their status and the teams mobilised. Response times were cut in half compared to previous events.
This case is part of our Event Tech Support service
See the Event Tech Support serviceOther similar interventions
Let's build your coordination tool
Live dashboard, incident reporting — we structure the tools suited to your event.